Caffè Nero

Claire B
1 Star
Made to feel like a nuisance for asking for allergen information during a visit here today. Tutting. Asking why I needed to know. Diabolical. Even a fellow customer commented on it. The drink I did have was so poorly made too. The only decent thing was the flapjack. I don't like leaving poor reviews but eating and drinking establishments shouldn't be treating customers so poorly when asking for allergen details, particularly given the severity of cases where people have suffered ill consequences. I thought recent legislation had created some change. Clearly not. I won't be returning.
Sunday 12th June 2022

Ian Dutton
1 Star
Couldn’t believe how unwelcoming the staff were. It’s my preferred chain coffee shop and I’ve been here numerous times but today the staff were bordering on rude. Barking out ‘who’s next’ when in a queue it’s obvious who’s next and then just glaring at the customer waiting for their order. No welcome, no greeting, no professional enquiry, no ‘how can I help’ or similar. Most unusual the staff are usually very pleasant. Plenty of other coffee shops in the area.
Tuesday 3rd May 2022

Grahame Akerman
5 Star
Great coffee. Friendly staff and dogs allowed, unlike some other coffee shops. With O2 Priority the coffee was free.
Sunday 5th June 2022

David Hughes
4 Star
Always good coffee and friendly staff, but looking a bit worn now.
Monday 23rd May 2022

a l l e v i e
5 Star
Had the caramel latte, absolutely divine. The guy who made my drink was really nice- definitely will be going again, my mum even commented on how nice it was!
Thursday 26th August 2021