CLEARANCE CAR SALES

Tawny Travis
1 Star
LYING SCUMBAGS. Test drove a car in November 2014, the engine warning light was on they said they would have a look and repair it. Put a depsoti down and came back a week later said minor issue had been sorted. I asked what if it came back? They replied would be able to repair it at my local garage as I live in North Wales. Well problem came back less than a month later, as well as another indicator light. Have made at least 10 phone calls requesting repairs and not 1 single phone call returned to try to fix it. Still trying to sort it through citizens advice. AVOID!!
Monday 30th March 2015

Doug Steele
1 Star
Just about the worst car dealer in the UK. Part exchanged my BMW 5 Series in November 2014 for a 2010 Vauxhall Astra, was aware it was CAT C but had been repaired and re-MOT'd 2 years prior to me buying. The car developed numerous serious faults within days, Electrical Faults, drive shaft, violent wheel shaking, DPF Filter, Brake Failure... the list goes on. The garage where very reluctant to do anything about it until I reported them to Trading Standards and wrote to them via my Solicitor. They agree to take the car back and repair it but where not willing to issue a refund. They had the car for almost 4 weeks and supposedly repaired it at a Vauxhall dealer. On getting it back all seemed fine for a day or two, however on taking it for a service essentially the same issues remained, over 30 electrical faults, water in the headlamp, drive shaft and I now have a buckled wheel as well. Since having it back I have only driven it 82 miles and in the past 4 weeks its been outside my house collecting dust as needs several hundred pounds to fix it. Gary (Employee) of SJB has the unique ability to not be able to answer his phone and when he does he completely forgets the issues and its like starting from fresh. Scott (Owner) is no better, promises of getting it fixed, calls back, chequers been sent, nothing has happened. I have since been back in contact with Trading standards, who seem to be useless in the matter. But I have now filled a complaint with HM Courts and Tribunals Service to taker this to a small claims court. I am seeking to have them collect the car and refund me for it and the costs incurred. When Scott does answer the phone you get sarcastic comments and no progress, he's clearly not interested. If I did not live 4 hours away I would have visited them to resolve by now. I am left with no choice but to take them to Court, which Scott replied when I told him GOOD LUCK! Avid like the plague, I will pursue this to the limit, in the interim getting the car repaired so its disable as I cannot afford to not have a working car.
Saturday 14th February 2015

Danuta Kokocki
1 Star
Bought a Daewoo matiz from here in October 2014. When I test drove the car the speedometer wasn't working, I was assured this could be fixed by them and the car would be delivered to me the next day. Everything was fine, until 10 days later when I was driving home with my 3 month old baby in the car, stationary and waiting to turn right, when it set on fire. Smoke billowed from the dashboard so all I had time to do was jump out and pull my baby from the car before abandoning it in the middle of the road. Fire brigade attended and had to put the fire out. Car was totally destroyed. I was informed the fire was caused by an electrical fault behind the dashboard. I rang SJB trade cars who initially promised to come and see the car (wreckage) and come to some arrangement. However they didn't show up and then began ignoring my calls, texts and emails. If I did manage to get through to someone they would pretend they hadn't heard anything about the situation and I would have to explain it all again, which for a business which only seems to have 2 staff members, is both insulting and farcical. Unsurprisingly the issue never got resolved. This company sells DANGEROUS cars, performs inadequate repairs, and ultimately with their cowboy actions, put the lives of myself and my baby in danger. Hopefully they won't be in business for much longer, as I am worried someone will actually be seriously injured or lose their life due to one of the death traps they are recklessly palming off to the unsuspecting public. PLEASE HEED THIS REVIEW AND AVOID LIKE THE PLAGUE!
Tuesday 31st March 2015

Tara
1 Star
AVOID AT ALL COSTS - CON ARTISTS SELLING BROKEN CARS
Tuesday 23rd October 2018