Imperial Beddings Manchester

Tracey m
1 Star
Experience shocking would give no stars if I could, I purchased two a pin tuck quilts but used one more than the other, when I washed the charcoal one it lost it colour and turned out brown, when sent a email to state this I was told it's out of its 14/ 120 day baring in mind I explained I didnt use it much but when I did and washed using the labels advice I recieved emails more or less stating the wasnt bothered and it was out of refund policy, but when I stated it was not fit for purpose and faulty I recieved the most awful emails .....heres what I recieved after my correspondence to them, and them refusing to exchange goods I didnt even want my money back at this time, apparently they think its "good faith" to send the correct item I paid for just "not good quality" Hi you never paid us , you paid wowcher, and product was bought under Wowcher's terms and conditions which you accepted and proceeded with sales . we won't be replying after this message  , you need to contact wowcher , We sent the right product in good faith and hence why no complaint was raised in the first 14 and then 30-days period. which clearly shows that the duvet cover sent was of satisfactory quality.  You can contact whichever solicitor you like, that's your legal rights. For God's sake keep away
Monday 27th July 2020

Ahmed Ali
5 Star
Great customer service and a good range of beds and duvets etc. Reasonable price, very helpful, defo recommended. Keep up the good work guys
Wednesday 6th October 2021

Joshua Brown
5 Star
Great company, even friendlier staff & top-quality products at a bargain price My go-to for when the bedroom needs a revamp!!!
Wednesday 15th June 2022

abc77709
5 Star
Excellent Product, 100% truthful staff, top notch Customer Service ! went above & board to help . will definitely buy again. Thank you Abbey
Saturday 15th August 2020

Akif Noor
5 Star
Excellent duvets and baby mattresses range , nice staff , very helping and co-operative
Wednesday 31st July 2019