JD Sports

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Sheema Begum
1 Star
Terrible customer service! particularly from branch manager herself and staff. I was subject to discrimination from the branch manager whom did not show any sign of professionalism and morals. Rude and disrespectful and refused a sale for no apparent reason. When I asked for her name she refused (female, short light brown hair, and wears glasses.) I was shocked that she point blank refused to provide her name and alerted staff not to provide any names. She stated it was ‘confidential’ … well she had just made things 10 times worse for herself as I’ve made a formal complaint to head office and there’re conducting a internal investigation.
Tuesday 6th June 2023

Susan Kinda
1 Star
Jd Sport is suppose to be a high standard brand however my experience with them has been far from standard! I brought a Nike sneakers from them about a 3 months ago and paid £195.00 to be exact. Having brought this product previously I expected it to last year without all the threads coming undone and the material pealing off. I decided to go into my local Jd store to see what they could do about it and wow what a experience this was! Having to wait ages to be seen by a staff member to then being treated differently to other customers who were actually purchasing an item on the day. It was just awful! Anyways I was told instore that they need to do inspection and I would hear back from them within 2 weeks to see what they could do for me, it was over 2 weeks and I hadn’t heard anything from them so decided to give the store a call again and was told I couldn’t speak to anyone as manager were busy and that I would get a call later on that day which of course I didn’t so the next day I called again and again I was told the manager I need to speak to is busy currently and that she would call me back. Eventually she did call to tell me in rude manner as she tired of me chasing for her and they couldn’t do anything about it, as its not a quality issue. How can you pay such an amount for a sneakers which is rarely used to have it fall apart a 3 months later, I have Nike's before and have never had this issue before I had my Air Jordan's for a good 5 years and its still going strong, so how is this not a quality issue on their end? Definitely wouldn’t recommend purchasing from them as you are literally throwing your money down the drain
Tuesday 3rd January 2023

abdallah labib
5 Star
My favorite shop ever
Monday 28th March 2022

Rebecca Walden
2 Star
Not very big so not much variety
Thursday 20th July 2023

Manchester
1 Star
I wanted to do Return, nobody could do it and the woman who could was busy on the phone.
Friday 17th February 2023