JYSK Bolton

Steve Bennett
5 Star
Best customer service I've had the pleasure to experience. Had a slight problem with a purchase... told customer service and all sorted within 2 minutes 👍... will definitely be back
Thursday 5th May 2022

Patricia Dorgan
5 Star
Excellent, my new garden furniture is great .It came on time and is of good quality 👌
Saturday 25th June 2022

Gary Drury
1 Star
I visited Jysk Bolton to buy 2 large rugs and other homewares yesterday. Having checked the Jysk web page for availability of stock I headed out to the Bolton store which at the time was a lengthy drive. When I arrived I made my way to rug section where the staff told me I was not allowed to continue browsing as they were starting work in that area. I was advised to come back in the next hour or so (“no thanks mate”) I went to Dunelm over the road and got sorted instantly and the staff couldn’t do enough for me. £600 well spent at Dunelm, can’t recommend enough.
Friday 29th July 2022

Janice Challoner
5 Star
Very pleasant n helpful staff the shop is easy to look round n plenty of parking the furniture we have bought very pleased with them
Tuesday 3rd May 2022

Zara Gilani
1 Star
The only good thing jysk have to offer are the affordable prices for things. However, the hassle and trouble in exchange is not worth it. They sent out a broken wardrobe just before Christmas 2021. We complained immediately. No one got back to us. We rang again being reassured by their staff that they will sort it. No one then got back to us. Again, we rang this time slightly more agitated. They stated multiple times that someone will call us back- no one did! Finally when we were able to sort out a return of the wardrobe at the end of this January, where said they would issue the refund automatically- they didn’t give us our refund! The call doesn’t go through to the store and you’re literally waiting longer than a doctor’s appointment call just to be answered. Not to mention some of the rude staff who cut you off and decide themselves to give the Bolton store “a chance”. How many chances do you need? Fast forward to February now, still haven’t received our refund and we tried lodging a formal complaint for which the staff just said “okay I’ll do that for you but I cannot tell you what I’m writing in the complaint”. What kind of complaint are they writing if we the complainants don’t even know the contents of it? Moral is don’t even bother buying from here unless you’re buying a non faulty item you never plan on returning because they will not help you at all and your money is going to go to absolute waste. It consists of careless staff and a tacky system and this was our first and last time we were ever going to shop from here.
Tuesday 15th February 2022