M&S Simply Food

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Patricia Cowin
5 Star
Lovely,clean well laid out, and very friendly and helpful staff
Wednesday 18th May 2022

Jane Rushton
2 Star
I have been shopping at this store for many years. After I visited it yesterday I shall no longer do so. The quality of food and the standard of customer service has declined sharply recently. First of all there are no small trolleys, and as I am short it hurts bending over the large ones. The choice of food for the New Year Dine In was dreadful. Nothing special at all. Lasagne? Chicken? Tiny starters not worth bothering with. There was only one check out open, and none of the staff rushing past took any notice . Eventually a young man arrived. A new desk opened.He did not smile, but just pushed the food along. I was only half packed when he asked for my sparks card. I asked if he wanted it now, or should I finish packing. He shrugged and said pack. I asked if it was now store policy not to help customers pack? He replied that due to Covid he could not touch the goods! Having already touched them all on the belt? The whole experience was not pleasant.. Most of the staff on the checkout are the same. No smile. No greeting. This is not the store it was.
Thursday 30th December 2021

SpncR “Gingercoolio”
1 Star
parked - the shop then closed - was charged £50 for parking in an empty car park after hours
Saturday 9th April 2022

A Rz
4 Star
Good store, most of the staff is helpful and friendly.
Sunday 8th November 2020

Teresa Lord
4 Star
Small food outlet. A little dark inside
Saturday 1st May 2021