Max Spielmann

Thank you so much for being a Snappy Snaps Mystery shopper. If you have left contact details, we may get in touch to discuss your feedback. If appropriate, one of our Area Managers will contact you shortly. Whatever comments you have made will be added to our weekly report. We do look at all the scores and comments every Friday to try and learn lessons or celebrate success. As a thank you for your feedback we have emailed you a voucher for a 10% discount on your next shop in-store. Best Wishes, James Timpson CEO, Timpson Group

Sally Fletcher
5 Star
I popped into your shop on Wednesday as they were closing. The shop assistant Gail in there is lovely and is always ready to help everyone with a big smile and she really can’t do enough for people. She’s the reason I don’t use 1 closer to me and will travel to her shop. I was upset to hear a customer having a go at her but she handled it lovely and gave her a refund even though the customer was very angry and then the customer accused Gail of being angry with her which she certainly wasn’t. Well done for hiring a fantastic staff member!
Thursday 9th February 2023

Mike Bagnall
1 Star
We went into the Swinton store yesterday to get some prints done for Christmas and the woman behind the counter couldn't have been less helpful if she'd tried. She basically answered every query from multiple customers with the same answer of "I'm sorry it's Christmas week so we're too busy" and literally didn't serve a single customer. We went to Middlebrook instead who said they can get the prints done within 48 hours.
Sunday 18th December 2022

Vicky Garstang
4 Star
Really helpful and friendly staff. Very knowledgeable. Great choice of frames. Reasonable prices for prints. Great quality
Friday 29th July 2022

Robert Shaw
5 Star
Really nice helpful staff, passport photos for the kids all sorted easily
Monday 9th January 2023

Sharon Dickinson
5 Star
The lady today working at max spielmann was so helpful with the printing of pictures even popping them in the frames efficiently . So nice to go in a shop where staff go above and beyond! Thank you to her ! She deserves recognition!
Monday 25th July 2022