Mills Hill MOT Centre

Andrew Green
5 Star
Great service by good and reliable mechanics
Wednesday 4th May 2022

Emma Mulligan
5 Star
This 1 was the 3rd garage id tried(3rd time lucky) best quote, fit me in the week after. Job done.. Definitely recommend this garage, going back for its mot without a doubt
Saturday 19th June 2021

Marc Mcmahon
5 Star
They dont look for problems just do what you ask and give a fair price.
Wednesday 11th August 2021

Barbra Edwards
1 Star
I booked my car in with Mills Hill MOT centre for 7 January for a service & MOT i clearly pointed out to Mr Paul Johnson my car had a serious defect ( When i apply my breaks a Thudding noise presents & the car shakes) ,my car failed its MOT on 7th as i expected it would i then took my car back to them for a retest on 14 Jan & it did pass ( how is beyond me & also beyond 2 other mechanics who ive taken my car to for advice) . The defect had not been checked & the problem continued so i complained & my car went back to them ,they blamed it in " The Tryes" it needs to front Tyres so i replaced them ,the problem was just as bad i complained again & at some point in Feb my car went back for the second time,this time they said it needed Tracking ( something what should have been done previously) ,i wasn't charged for the Tracking ,but the defect still continued so i took my car to another local mechanic who confirmed my car needed 2 Bushes & 2 Suspension arms cost £320. & again brought this to the attention of Paul Jrn at Mills Hill, i put my complaint in writing & the usual followed argumentertive & bomb astic attitude ( he wouldn't dare speak to a Bloke in this demeanour) But he agreed to replace the Bushes free of charge & was man enough to admit " he must have missed them at the MOT" he ( Paul Johnson) agreed to carry out the work provided i remove my previous review which i did & stipulated this would be the end of the matter. I was in total agreement. On collecting my car from Mills Hill THE PROBLEM/ ISSUE/ DEFECT WAS STILL THE SAME . Nothing had changed. So yet again i took my car along to another Mechanic ( Local) who after driving my car for less than 5 miniuts concluded the fault is with the Breaks, steering AND FRONT DRIVERS SIDE SUSPENTION On Countless occasions i asked Paul Johnson to Drive my car because this is the only way he would be able to detect the fault. Yet AGAIN Iv'e put in writing my complaint & concerns to Paul Johnson & proposed i'm willing to pay for the Labour providing he pays for the parts i consider my proposal to be more than fair, as yet to date hes not responded . I am aged nearly 74, im disabled & not in very good health i feel Mills Hill MOT centre are a absolute disgrace & totally incompetent to make ONE mistake fair enough it happens & its allowed hes only human but THREE Mistakes & my cars STILL got the defect & its seriously worse than ever. After driving for 52 years i KNOW when theres something not right with the Suspension . Ive made it clear i dont want something for nothing . I depend on my car 100% its my independance . If Paul Johnson doesn't respond to my letter Dated 14 4 21 within 7 days i will be taking Legal Action ive already contacted Motoring Ombudsman & ive been advised i have a Excellent legal grounds to proceed with my complaint. This ( as ive explained to Paul Johnson ) is my LAST resort i do not want to have to persue this through the courts . Mr Paul Johnson is 100% in the wrong & he needs to man up & accept his actions & NO i WONT be removing this review . Ive not lied,ive no reason to lie & discredit the Mans Business & Livelyhood,. Im not a mean person or nasty All i want is my car repairing nothing else.
Monday 27th September 2021

Gordon McKenzie
5 Star
Found my problems and repaired them without any trouble. Fair with billing as well. Would recommend.
Thursday 17th September 2020