NatWest Farnworth

Bob Maree
5 Star
Very good natwest bank Much better than the bolton town center natwest
Monday 14th August 2023

nature cub
1 Star
Cash machine outside broken so went inside minimal staff on just 2 literally wanted to take out £10 for ticket to get to my chemo appointment and waited 15 mins just for that. Good job I set off early or I'd be missing my appointment
Friday 29th October 2021

Simon Hamilton
1 Star
Absolutely shocking. Three serious mistakes in two months. It is interesting to read that another customer was short-changed as well. Me too. I paid in £6000 yet the cashier with £1000 bundles that had been counted, twice before getting to the bank. The money had not been left unattended and I travelled alone. The cashier started faffing near a bin and was acting shifty then proceeded to count the money that had been in her hand near the bin. Turned up £200 short. I complained immediately to the manager and I was made to feel like a school kid getting a telling off. Whilst I was being berated by the bank manager, I noticed the cashier had disappeared from near the tills so she had time to stash the money. I wonder if it is the same cashier? (Dark hair, fat). Then a few weeks later, I went to pay a business cheque clearly addressed to the business, and somehow the cashier paid it into the wrong account, thankfully though, head office reimbursed me for this one as I had an audit trail. MAKE SURE YOU COUNT YOUR CASH YOURSELF IN FRONT OF THEM BEFORE YOU HAND IT OVER.
Saturday 16th February 2019

steven yates
1 Star
I attended this branch today 10am to pay in a business cheque from a customer. As social distancing is in effect a member of staff was vetting customers at the door. She informed me this transaction was not essential and I couldn't enter the bank! I told her it was essential if I as a business man cannot deposit cheques in effect rbs group is closing my and every other business down. She then agreed to take my cheque. However I had to hand it to her and she wrote my details down. She said she would then pay in the cheque. At this stage I have no receipt or prove of any transaction. I have to rely on honesty. I find it totally unacceptable to conduct any banking business literally on the street. RBS are clearly making up there own rules. Government policy is that business should be allowed to operate for the future of this entire nation.
Tuesday 14th April 2020

Andy Benson
1 Star
I can agree with most people writing a review that the bank is hardly ever open when you need it. Only people that benefits is the staff, 10am - 4pm and closed all weekends - what a cushy job they have, might apply.
Thursday 15th June 2017