Subway

At your local Subway®, Unit B1, Birchwood Shopping Centre, when we say you can Make It What You Want ®, we really mean it.Create your own sub, salad or wrap and fill it with everything that you love.Fancy something meaty but want to hold off on the olives? Sure. Want to turn up the heat with extra hot sauce? No problem. Want extra cheese on top of extra cheese? If that’s what you like!Choose from our delicious range of meats or plant-based alternatives, topped with tasty cheeses, freshly cut veggies, and finished with a choice of our signature sauces.All Subway® stores are independently owned with talented Sandwich Artists™ ready to take your order in-store, for collection via our Subcard® app, or delivered straight to your home via our friends over at Just Eat, Uber Eats or Deliveroo. So go meaty, go plant-based, go spicy, go saucy, or just go ALL OUT.

Lindsay Williamson
1 Star
Ordered a click and collect which got told was ready to collect and when I got there it wasn’t, the girl who served me looked around for a good few minutes before asking other staff who said oh we’ve been too busy to even start it. Fair enough it was busy but staff don’t seem to know what they are doing. Maybe some training needed? She then found the receipt and started to make them slowly. Assumed I’d be given the right sandwiches and headed off. When I got back to work and opened them was greeted with one correct sandwich and then this mess. See picture. Ordered a coronation chicken with red onion and mustard sauce. Clearly not this. It looked grim. Service is poor. They can’t get orders right and then they said they’d given me free cookies to make up for it but they never. This store needs sorting out and turning around. Constantly advertising for staff and you can kind to see why.
Saturday 28th May 2022

Hayden Hickman
5 Star
I met a lovely young women today as I came in for a 6 inch sub. Nice and fast service no fuss and she complimented me on my outfit which made my day. Great start to the day and amazing way to sell food. Her recommendations were well educated thank you very much
Tuesday 21st June 2022

Feirfek
4 Star
Visited on sunday the 18/09/22 served by a lovely young girl my only issue was then speed of service it was explained to me by the male member of staff that they were really short staff I can't fault them for it they we both helpful however however is running it need to get more staff
Monday 19th September 2022

Rosa G
1 Star
If I could give the customer service in this place less than 1 star I would. On the 11th May my Dad and I visited here at around 7:40pm. I work in hospitality and understand that customers coming in right before closing can be very irritating, however we entered 20 minutes before the store closed. If it was too much trouble, we would of preferred to have been told to try somewhere else for food instead of being given the poor, rude customer service the man behind the counter gave us. My Dad and I haven’t been to subway in a while so when we arrived we were reading the menu for a couple of minutes. The man that served us on our visit made both me and my Dad feel extremely uncomfortable. He was abrupt and passive aggressive. His approach took me aback, because he should not be working in customer service. He was impatient, and it seemed like a big inconvenience to ask him for anything. He was obviously very annoyed at my Dad and I for coming in as my portion of crinkle wedges included about 5 pieces? Neither of us will be returning😃
Wednesday 25th May 2022

Dale Howarth
1 Star
Just ordered uber eats. Sent a 6 inch instead of footlong and missed 3 cookies off the order. Employees struggle to read a very simple receipt, pay peanuts you get monkeys I suppose.
Sunday 24th April 2022