the fishroom

All NEW ARRIVALS – Tropical Fish All COVID 19 UPDATE All Current Opening Times – 3rd May

rottenbot
2 Star
Looking at other reviews I would be unreasonable to assume our visit was the normal representation of this business and therefore could not give just one star, our visit was a result of reading all the good reviews but we were disappointed with what we saw. I hope you will receive this as constructive criticism rather than anything more. Outside you are keeping pond fish in glass tanks. Considering the current freezing temperatures it's obvious this is not a good practice and I wonder if the cracked tank abandoned standing on its end outside is a result of the freezing temperature. On the same subject and considering health and safety, should this tank be left outside like that where children are going to be inquisitive? Back to the fish outside- some looked emaciated, and the tanks full of algae and debris. Generally outside looks like a dumping ground and uncared for. Inside the shop is well stocked with supplies and treatments but again the fish in the fresh water sales tanks looked unkempt with algae. In these tanks we observed one dead cory, and one dead unidentifiable partly eaten fish. As fish keepers of both pond and tropical, there is no greater put off to buying fish than seeing dead bodies and dirty tanks. More importantly these are living creatures and it is upsetting to see them in these conditions. Needless to say we did not purchase any live fish or aquarium plants from you on this occasion. Pictures attached of outside tank , broken tank and area outside.
Sunday 5th February 2023

Kai “yngpebs” Brocklehurst
1 Star
Terrible customer service, was out right told I couldn't get a fish without asking if we was going to be increasing the tank size once the fish grew. This is my first time getting into the hobby and I have been scouring the internet for tips on how to give the fish the best life can have. Coming here made me feel terrible in my choices.
Monday 15th May 2023

Todd Hewitt
5 Star
One of the best aquarium and aquascaping shops in the north west. Really great range of stone and wood for hardscapes. They have really interesting fish on sale. Great selection of accessories as well.
Friday 14th April 2023

Ethan Priestley
5 Star
Great fish shop, can't go wrong. Highly reccomend. Wanted to note in my review the previous Wendy thinks their opinions are facts lol
Sunday 2nd July 2023

lobonski
1 Star
Poor poor poor . Spent 6 weeks settling up a tank. Arrived here to browse and purchase 3 or 4 fish to slowly build a community tank. As I didn’t know what fish I wanted , i was advised to come back when I knew because browsing wasn’t allowed .
Friday 7th July 2023