Thornley Groves Estate Agents - Monton

Ebun Oluwole
5 Star
After going through so many estate agents in the last few months, Lucy at Thornley Groves has been the most helpful. She helped us secure a home and ensured we were taken along every step of of the way while delivering excellent customer service. Bradley was also great as well. He responded to calls and emails very promptly. In terms of the systems of the agency, the entire process was very seamless as they utilised excellent technology to ensure you don’t waste any more time than necessary in the highly competitive and hectic housing market. I highly recommend them.
Thursday 23rd February 2023

Tsvetelina Ilieva
5 Star
The service we received from Clare & Tom at Thornley Groves, Monton branch has exceeded our expectations. They both are excellent. I am extremely impressed with Clare and especially with her quick response to emails. My husband and I have been working with her for about five months through the process of buying our house. When I email Clare with a question or to get an update on our case, I get a response no later than three to four minutes after sending the email. It's been like this every time I've emailed Clare since we've been working with her. Buying a house is a somewhat stressful process, therefore to receive a quick response is very reassuring and shows us that we are not alone and have support from her and the agency she represents. We have experience with Tom with whom we have viewed several properties. He helped us a lot with advice as he has more experience in real estate. In conclusion we think Clare and Tom are very good at what they do. In a few words, absolute professionals, and if you come across them, you are in good hands. I rarely give feedback, but in this case I wanted to, for the reasons listed above. Kind Regards, Tsvetelina
Saturday 25th February 2023

Claire Tasker
5 Star
So far the service has exceeded expectations. I am moving my mum into a care home near me which is 130 miles away from Eccles. I have dealt primarily with Amber Gelling and her care, availability, guidance and attention to detail have been exemplary. She has gone above and beyond to steer my Mum and I, during this very emotional time, through all aspects of the letting process. She is to be highly commended and reccomended. Shout out also to Brad and Tom, I've been incredibly impressed by this engaging young team. Whoever is responsible for staff selection and training has got this spot on. Well done!
Friday 18th November 2022

Jo Seward
5 Star
Exceptional I was shown around a property this morning by Kelly Mc Dermot. Kelly was excellent. I was greeted with a smile, she was warm and friendly but remained professional throughout the viewing. She gave good advice, was perceptive to my requirements, without being presumptuous. I have been looking for a suitable property for a long time and she offered empathy and understanding. 5 stars for Kelly.
Wednesday 27th July 2022

Nikki Payne
5 Star
We recently sold our property through Clare & Tom at Thornley Groves Monton branch and have been extremely pleased with their service. They managed to get us a fabulous price for the house and have really gone above and beyond with regards to communication and walking us through the process at every stage. I have also historically rented through Thornleys and would highly recommend them for both the let and sale of properties.
Monday 7th November 2022