Tip-Top

Current hot topics

Selling skills - High impact

The full process is addressed to ensure the most appropriate strategy and tactics are in place along with the energy, skills and determination to deliver.

Manager development

Management skills. Specifically tailored workshops, seminars and coaching can improve both the “hard” and “soft” management skills. (The content and approach is especially valued by women managers.)

Communication

The importance of improved and increased internal communications. Improving interactions within and between departments to deliver better outcomes.

Customer service training plus...

Customer experience mapping

Seeking to transform your customer service interactions? Segmentation, targeting and value mapping using a simple and straightforward system form the basis of this programme.

Stress management

One to one coaching for executives and managers to manage their stress, boost their energy and maintain resilience and balance.

Change leadership

Coaching for managers on how to harness the positive energy of change strategies to improve overall business performance.

Presentation skills

See the section in the NHS box.

Project Management

To time! To budget! To standard!

Stop firefighting. Lead your project to success with more clarity and energy.

This workshop focusses on predicting where things may go wrong and how to improve the success of your project.