wilko

Elaine Renshaw
1 Star
Wilko’s customer service is abysmal. I ordered a storage shed online. They sent the wrong size. Website not user friendly for returns or complaints. Emailed customer service no reply. Emailed a second time no reply. Eventually got through on phone and received courtesy and help. Then received an email from customer services insinuating that the measurements were imperial as if it was my fault. I pointed out they had not delivered the size I ordered. After a fortnight they arranged to pick up the package which had been just plonked in my back garden and was in the way. I emailed that I would like a replacement of the correct size. I had two emails back one saying I would get a refund the other confirming a replacement. I wrote asking for a replacement. A week later I got emailed thanking me for the return and the refund would be in my bank in a few days. I emailed again saying I had been inconvenienced and wanted a replacement. This was completely ignored and the money less the delivery fee was refunded. I will never again order anything online from Wilko.
Wednesday 4th May 2022

Keith Taylor
5 Star
Well stocked. Polite helpful staff
Saturday 23rd April 2022

Alex McCormick
5 Star
Wilko is a very good shop for everyday items and to be fair in this day and age not too bad a prices.
Tuesday 12th April 2022

Charles Lunt
4 Star
Has a good range of goods, but you have to pay to park, better go to the Denton North branch where parking is free.
Wednesday 2nd March 2022

Steven Gleave
5 Star
Very good shop. Well stocked.
Tuesday 10th May 2022